External accounting application P1 : NO RECOVERY

P1 : external accounting application name that generated the incident.
If the name is <*****>, it means there is never ticket recovery from an
external accounting application..
Problem to get accounting tickets for the external application.
It doesn't connect after a time.
This incident is cyclical (every 4 hours).
This incident is available from the releases R1.4.1 et R1.5.2.
The storage of the accounting tickets performs well but some files
can be lost for the external accounting application.
It is required to get accounting tickets as soon as possible from
the doubted application.
If it doesn't work well, it is mandatory to check the entire accounting
tickets recovery link.

Тут написано, что РС с именем 4760 не забирает данные тарификации, рекомендуют их забирать или поразбираться чего у вас с изыманием тикетов.