что мешает пользоваться клиентом (как и положено) а не на самом сервере все делать

раньше и трава была зеленее и курс доллара гораздо ниже

Для решения проблемы с удалением имен после синхронизации суппорт посоветовал в 8770 убрать галку напротив
ОТКЛЮЧИТЬ СИНХРОНИЗАЦИЮ КАТАЛОГА PCX

8770 версий 4.0 и 4.1 ставлю сейчас. Эту галочку после того не ставлю нигде.
ALU на 8770 только начиная версии 3.0 обещал вот это:

9.7 Full support for the UTF-8 characters in the users names
We have now a full UTF8 support in all applications for User names and first names.
· in the whole OmniVista 8770 management platform and in all the connected elements (OmniPCX
Enterprise, OpenTouch) as well as in external corporate directories.
· fr om all the OmniVista 8770 applications, Users as well as Directory, ... WebDirectory included
· in both ways, meaning from OmniVista 8770 to other elements as well as from network elements to
OmniVista 8770.
The feature answers to the capability of the 40xx series/8_9 series devices to display non ASCII characters
and the OmniPCX Enterprise management restrictions wh ere the OXE User attributes vary from Directory
name and first name to UTF8 name and first name depending on the character set used for the name/first
name.
In OmniVista 8770 and OpenTouch, priority is given to UTF8 names, meaning UTF8 names are used
preferably, at least in all Directory-based applications.